Med Spa · Plastic Surgery · Healthcare

Marketing for practices where trust is the product.

Patients research for weeks before they book. We make sure your practice is the one they find, believe and call, and we measure every dollar in booked consultations, not clicks.

+376

keywords into Google's top 3 in one month

Toronto Plastic Surgeons Wellness Centre

885K

monthly search impressions, up 30% then 13%

ICLS Dermatology & Plastic Surgery

-82%

cost per lead, from $300 to $55 in one quarter

Maratos Counselling

Practices we grow

  • Toronto Plastic Surgeons
  • ICLS Dermatology & Plastic Surgery
  • Maratos Counselling

Who we serve

Your techniques are advanced. Your marketing should be too.

We partner with healthcare practices of every specialty. Each one buys differently, so we build the plan around how your patients actually decide, from first search to first appointment.

Med Spa & Aesthetics

Injectables, laser, skin and body treatments. We fill the calendar with first visits and keep patients coming back for the next one.

Treatment-level local SEO · Google & Meta ads · Membership and rebooking email · Review growth

Plastic & Cosmetic Surgery

High-consideration procedures with long research cycles. We win the questions patients ask early, then the procedure searches when they are ready.

Procedure pages & map pack · AI Overview content · Surgeon profiles · Consultation tracking

Healthcare & Wellness Practices

Dermatology, therapy, counselling and private clinics. Local, high-intent demand, handled with the care a health decision deserves.

Local high-intent search · Lead qualification flows · Privacy-conscious forms · Practitioner-level reporting

And every healthcare specialty in between

  • Dermatology
  • Dental & Orthodontics
  • Hair Restoration
  • Ophthalmology & LASIK
  • Fertility
  • Weight Loss & Wellness
  • Physiotherapy & Chiropractic
  • Mental Health & Counselling
  • Naturopathic & Functional
  • Multi-Location Groups

Advanced care deserves advanced marketing.

How we're different

An inquiry only counts if it becomes a patient.

Most agencies report clicks, impressions and form fills. In aesthetics and healthcare those numbers hide the truth. We connect every channel to what happens next at the front desk, so budget follows booked revenue.

18.1%

Google Ads conversion rate, vs a typical 3 to 6%

88.7%

form completion, up from 50.6%

  1. Measured in booked consultations

    Calls and forms tracked as key events, then followed through qualification, consult and booking. We cut what doesn't book.

  2. Visible where patients research

    Procedure pages, Google's map pack, featured snippets and AI answers. We build for search, AEO and GEO together.

  3. Creative that respects the decision

    Messaging built for advertising standards in health, with no pushy discounts and no before-and-after shortcuts that put your licence at risk.

  4. Senior people on your account

    Strategists who understand patient journeys, provider calendars and multi-location groups. No juniors learning on your budget.

Meet the founder

25 years inside healthcare. Not just marketing to it.

25+

years in the healthcare industry

Direct Route was founded by Tina Andes, MBA, who has spent more than 25 years in the healthcare industry across healthcare technology, operations and marketing leadership. She knows the business from top to bottom: how patients choose a provider, how front desks convert inquiries, how calendars fill, and how owners and investors measure growth.

That depth is rare in an agency. Your strategy is shaped by someone who already speaks your language, so you spend less time explaining your practice and more time growing it.

Behind her is a hand-picked team of senior experts who have worked alongside Tina for years. Today they are the day-to-day platform specialists and the leaders of every department, from paid media and SEO to web development and client success. The expertise that earns your trust is the same expertise running your account.

in healthcare tech, operations and marketing
25+ yrs
as Chief Revenue Officer
15 yrs
revenue networks and ad spend managed
$M+

Tina Andes, MBA · Founder & CEO, Direct Route

Results

Real practices. Real numbers.

Toronto Plastic Surgeons Wellness Centre

Toronto, ON

Client

  • Plastic Surgery
  • SEO

376 more keywords in Google's top 3, in a single month.

Content built to answer patient questions, procedure pages tuned for the local map pack, and every call and form tracked. Now ranking #2 for "liposuction toronto" and "beard transplant toronto".

Top-3 keywords
1.1K
+376 this month
Leads
+12%
73 vs 65, calls and forms
Direct sessions
+35.9%
growing brand recognition
Organic sessions
14,067
up 8.2% month over month

ICLS Dermatology & Plastic Surgery

Oakville, ON

Client

  • Dermatology & Plastics
  • Website Design
  • SEO

A website built for how patients research, and engineered to convert.

icls.ca
ICLS Plastic Surgery homepage designed by Direct Route
Dr. Julie Khanna welcome video on the ICLS website
Surgeon welcome video · Dr. Julie Khanna

Procedure pages, surgeon profiles and an educational content hub that now reaches 885K searchers a month, with consultation forms patients actually finish.

Form completion
88.7%
up from 50.6%
Engagement rate
96.8%
Surgeon profile clicks
+57%

Maratos Counselling

Brantford, ON

Client

  • Healthcare · Therapy
  • Google Ads
  • Website
  • SEO

Cost per lead cut 82%, from $300 to $55, in a single quarter.

No ad history and a tight budget. We focused spend on high-intent local search, tested and cut Meta, and let booked sessions drive every optimization.

Cost per lead
-82%
$300 in January to $55 in March
Conversion rate
18.1%
vs a 3 to 6% industry average
Conversions
+230%
March vs February
Lead to session
26%
of leads booked a session

AEO · GEO · AI search

Patients ask AI first. We make your practice the answer.

Long before a patient searches "liposuction toronto", they ask questions. More and more, Google's AI Overviews, featured snippets and tools like ChatGPT answer those questions directly. If your practice isn't the source, a competitor is.

Answer Engine Optimization puts your expertise in front of patients at the very start of their research, so your name is already familiar when they are ready to book.

  1. Answer-first content

    Pages built around the real questions patients ask, written to be quoted by Google and AI tools.

  2. Double down on what wins

    When a topic takes off, we build a cluster and internal links around it to compound the gains.

  3. Bridge answers to bookings

    Educational pages link into procedure pages and surgeon profiles, so curiosity turns into consultations.

Toronto Plastic Surgeons

Rankings from Ahrefs, May 2026

butt shapes
#1
Featured snippet
hip dips
#2
AI Overview, image pack
apron belly vs fupa
#2
AI Overview, image pack

ICLS Dermatology & Plastic Surgery

Monthly organic clicks, May to Aug 2026

MayAug
Fix nipples after breastfeeding1406574.7x
Breasts apart1134474.0x
Can you increase breast size naturally6821,3922x in one month
monthly search impressions for ICLS
885K
organic keywords for TPS, +180 in a month
3.4K

After years of being let down by companies who made empty promises, I had all but given up on marketing my practice. Not only did Tina and her team create a beautiful and functional website, they built a campaign that has consistently produced solid leads that translate to ideal clients for our team.

Alison Maslin Maratos, BA, BSW, MSW, RSW Psychotherapist & Founder, Maratos Counselling

Free practice growth audit

A complete audit of every channel. Free, with no obligation.

Our senior team reviews your entire marketing ecosystem, not just one channel, and shows you exactly where patients are finding you, where they are slipping away, and what to fix first.

You walk away with a prioritized action plan, whether you work with us or not.

No cost · No contract · No obligation

What we review

  • SEO & local rankingsprocedure pages and map pack

  • Google & Meta adswasted spend and missed intent

  • AI search visibilityAI Overviews, ChatGPT, snippets

  • Website & conversionspeed, UX and consult forms

  • Lead tracking & intakefrom first click to booked consult

  • Social mediacontent, audience and paid social

  • Email & retentionrebooking and reactivation

  • Reviews & competitorshow you stack up locally

  1. Book a short intro call

  2. We audit every channel

  3. You get a prioritized plan

Questions

What practice owners ask us first.

Do you only work with med spas and surgeons?

Aesthetics and healthcare are a core focus, alongside hospitality and professional services. Practices get a team that already knows the patient journey.

How do you measure success?

Booked consultations and new patients, tracked from the first click through your intake. Traffic and rankings matter only when they lead there.

How is pricing structured?

A flat monthly retainer, never a percentage of your revenue. You know your cost, and our incentive stays on results.

Can you support multi-location groups?

Yes. We have scaled local search across 33+ locations and report by location, provider and service line.

Ready to fill your consultation calendar?

Start with a free Practice Growth Audit: where your patients are searching, where you are missing, and what it is costing you in bookings. No cost, no obligation.